Silver level training

This practitioner silver level training continues to build on the entry-level course and is open to those who have successfully been awarded the bronze certification. It provides learning for the practical application and delivery of an improvement project.

The silver level aims to build quality improvement skills and provides examples of methods, tools and techniques that engage multidisciplinary teams in quality improvement initiatives.

This level is applicable to a wide range of staff with different roles, whose work should be informed by a clear understanding of the principles and practice of improvement methodology in healthcare. A practitioner will:

  • be a knowledgeable and informed practitioner of quality improvement within their local environment
  • lead change through quality improvement initiatives within their working environment
  • facilitate the understanding of quality improvement amongst their colleagues/team
  • act as an implementation (project manager) lead at local level
  • work collaboratively as a cohort of quality improvement champions
  • encourage the sharing of experience amongst their group of quality improvement peers
  • foster cultural change within their employing organisation

Training workshops – the silver level course begins with two days of training and workshop activities with the aim of developing improvement teams and working through the initial stages of their improvement initiatives.

Participants will have coaching sessions to receive additional help and support and to build on their QI knowledge.

Project work  – As part of this training, learners will be required to carry out a small-scale test of an improvement project in their organisation with the support of the improvement coaches.

Assessment – certification of the programme is awarded following successful presentation of learning gained from developing the project and patient experience.

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